How can I analyze the number of guests and the average turnover of a customer with my.orderbird.com?

Written by Jens B.

Last published at: October 9th, 2023

From orderbird App Version 5.5. on, you can use the “count guests” button to log the number of guests. After closing the shift, you can analyze the number of guests on MY orderbird. Here you can also see the average turnover of your customers. This will help you in planning the shifts for your staff, but also to develop new ideas on how you can further increase your sales per customer.

In a nutshell

  • orderbird Version 5.5. must be installed on all of your Apple devices.
  • The purple line in the graph on MY orderbird shows you the number of your guests, that have been tracked by your staff. Take a look at different time periods to analyze it further.
  • MY orderbird shows you the average daily, weekly and annual sales of customers.

Step by step

  1. Make sure you have installed orderbird Version 5.5. on all of your Apple devices. Only then your staff will be able to track the number of your guests as well as MY orderbird being able to calculate and analyze the total number of guests.
  2. Sign in to MY orderbird.
  3. Take a look at the purple points in the graph to see how many guests visited you. For example, click on "week" to see how many guests have visited you in a week. 
    V5.4_GuestCount_EN_Overview.jpg
  4. If you move the cursor over the bars in the graph, you can see your turnover and the number of guests for that day.
    V5.4_GuestCount_EN_HoverOver.jpg
  5. You can see the average daily, weekly and annual sales below the graph.
    V5.4_GuestCount_EN_ProKopf.jpg

Closed shift

To analyze the number of guests for a shift, the shift must be closed.