You have updated the operating system of your Apple device to the latest iOS, and now you are asked when working with your orderbird app whether "orderbird POS" is allowed to connect to devices in your local network?
Please allow this by all means, otherwise the app will not be able to connect to your printer anymore and the connection to the internet might be lost as well (synchronization problems).
In a nutshell
- You have updated your Apple device to iOS14 or newer and receive the following message in the orderbird app: ""orderbird POS" wants to find and connect to devices on your local network".
- IMPORTANT: Allow the orderbird app to connect to devices on your local network. Otherwise, the app will not find the printer and synchronization problems may occur because the connection to the router will not be established properly.
- If necessary, open the settings on your Apple device and go to Privacy > Local Network and move the slider of the orderbird app to green.
Step by step
- The following message appears in the orderbird app after updating to iOS 14 or later: ""orderbird pos" wants to find and connect to devices on your local network."
- Tap "OK." Otherwise, you won't be able to print.
I tapped on "Do not allow". What now?
If you have accidentally tapped on "Do not allow", receipt printing will no longer work. In the printer settings of the app (Settings > Printers) your printers will no longer be found when you click on "Automatically find printer IP".
- To fix this, open the preferences (the gear icon) on your Apple device.
Scroll down until you find the "Privacy" item. Tap on it and then tap on the "Local network" item.
- Drag the slider on the orderbird app to the right to allow access to devices on the local network. Now your orderbird app will find the printer again!