orderbird Support
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Activity overview
Latest activity by orderbird Support-
orderbird Support created an article,
This is how Insights evaluates your revenue
With Insights you get daily reports about your revenue and number of sold items from the previous day directly into your email inbox. How long does "one day" last? In contrast to the z-report or MY...
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orderbird Support created an article,
TSS export
The TSE export is a part of the DSFinV-K export. The TSE export contains the following information: Certificate file ending in .pem. Attention: Please do not open the .pem-file, but forward it uno...
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orderbird Support created an article,
TSS Certificates
Here you can find all current TSS certificates to download and forward to your tax office or tax consultancy. The CSP-L component (Cryptographic Service Provider Light) has been certified by the ...
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orderbird Support created an article,
How do I apply for Section 148 Abgabenordnung - Extension of Time to Fully Implement a Cloud TSS?
According to the Kassensicherungsverordnung, KassenSichV, you as a cash register operator are obliged to take care of the technical upgrade of your cash register with a technical security system (T...
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orderbird Support created an article,
How to activate Swarm
Activating the swarm in the orderbird app brings advantages such as real-time data transfer to MY orderbird. Here you can find out when it makes sense for you to activate the swarm and when it is b...
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orderbird Support created an article,
What are the technical requirements for TSS?
In order to connect the Online-TSS to your cash register, you must meet two technical requirements. Otherwise, the Online-TSS will not function securely nor can it log the sales data of your cash r...
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orderbird Support created an article,
How do I discount individual items?
From orderbird App Version 7.3 on, the individual item discount is available for you! In a nutshell First you have to "send" your order and then return to the table. In the order overview for the...
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orderbird Support created an article,
The Online-TSS does not accept my tax number
You are in the process of activating your Online-TSS on MY orderbird and have entered your company tax number, but the system does not accept your tax number? This is surely due to the format, beca...
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orderbird Support created an article,
How do I edit my menu card from a PC?
You can edit your menu card anytime and from anywhere with your MY orderbird account. Please note: Due to technical reasons the menu editing will be activated step by step for orderbird customers. ...
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orderbird Support created an article,
The VAT adjustment to 19% in Germany from January 2021
The German government's Package for the Economy and the Future has included among other things a reduction of the regular VAT rate from 19 percent to 16 percent for a six months period (July 1, 202...