orderbird Support
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What is the latest version of the orderbird app?
Since Wednesday, 11.09.2023 we are flying on version 7.7.0. The previous version was 7.6.6. How do I find out which version I have currently installed? Open the orderbird app and tap on the small ...
How do I discount individual items?
From orderbird App Version 7.3 on, the individual item discount is available for you! In a nutshell First you have to "send" your order and then return to the table. In the order overview for the...
TSS Certificates
Here you can find all current TSS certificates to download and forward to your tax office or tax consultancy. The CSP-L component (Cryptographic Service Provider Light) has been certified by the ...
1. Activate & install the delivery service connection
With the orderbird delivery service connection app, you can bring all kinds of benefits to your restaurant: All delivery services in one app, directly on your POS iPad or other device of your choi...
What do I need to know when setting up my Apple device for the first time?
One important thing: Always select the "Configure Manually" option when setting up your iPad/iPhone/iPod for the first time. Then in the next step, tap "Do not transfer app & data".Please do not se...
Printer settings in detail: How do I set up my printers?
You've just added a new printer to your equipment fleet? Or you want the order slips for smoothies to be printed in the kitchen instead of at the counter? Here we explain all the settings you can d...
iOS Update - Allow orderbird PRO to access devices on the local network
You have updated the operating system of your Apple device to the latest iOS, and now you are asked when working with your orderbird app whether "orderbird POS" is allowed to connect to devices in ...
My card reader no longer connects to my Apple device!
Just now everything was fine with the card payment and now the connection no longer wants to establish? Or the error message "Card reader is not connected via Bluetooth" appears in the orderbird ap...
From 01.07.23, orderbird payments will only work on iOS 15 or newer
As announced by email and post, from 01.07.23 our card payment service provider will only process transactions from Apple devices with iOS 15 or newer. This ensures compliance with the latest secur...
How to update apps (iOS 13 and above)
From now on, you can find available updates, e.g. for your orderbird app, in your profile in the App Store. Starting with iOS 13 the tab "Updates" in the App Store is no longer available. Step by s...