orderbird Support
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What does the obligation to issue receipts mean for me?
From 01.01.2020 the cash security regulation ("Kassensicherungsverordnung", short: KassenSichV) in Germany applies and with it the obligation to issue receipts ("Belegausgabepflicht"). You are lega...
Video: Your Quick Start with orderbird
Your big opening is tomorrow and you have a thousand things to do? There is no time to familiarize yourself with your new POS system from orderbird? This video is for you! In this compact tutorial ...
How do I make a card transaction?
A customer wants to pay with their EC or credit card? No problem - with orderbird Pay you can easily accept all kinds of card payments. Step by step From the table list or the floor plan, choose t...
New VAT for Austria 2020
Attention! Please take note of the following information: orderbird does not offer any legal or tax advice. All information on legal or tax aspects is in no case to be regarded as legal or tax adv...
Can I be exempted from the obligation to issue receipts?
You can be exempted from the obligation to issue receipts ("Belegausgabepflicht") if it is "unreasonable" for you to print a receipt for each guest in your company. To do this, you must submit an a...
Working with the Floor Plan
With the Floor Plan in the orderbird app you can easily book your guests' orders on a table. You can create up to five different areas (e.g. terrace, 1st floor, fireplace room, etc.) and expand the...
How do I add a new family group?
To create a new family group, please open your orderbird app and go to Settings > Orderpad > Menu Card. Tap on the “+” sign in the bottom left corner to add a family group. In a nutshell To create...
Step 3.1: Installing the app
Your network and my.orderbird account are set up? Superb! Now you can install the app on your iPad/iPod. Attention: Before you start, make sure you have a working internet connection! In a nutshell...
TSS Certificates
Here you can find all current TSS certificates to download and forward to your tax office or tax consultancy. The CSP-L component (Cryptographic Service Provider Light) has been certified by the ...
How to update apps (from iOS 13 on)
From now on, you can find available updates, e.g. for your orderbird app, in your profile in the App Store. Starting with iOS 13 the tab "Updates" in the App Store is no longer available. Step by s...