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How do I activate/deactivate bill printing for fast payment?
Quickly make the right settings in the orderbird app: Open the orderbird app and go to Settings > Payment > Fast payment. Now you will see the item "Print bill". Drag the slider to the right to a...
How can I control who can transfer orders?
From orderbird version 6.2.0 on you can define who of your staff is allowed to transfer orders. By default, only the administrator is allowed to transfer orders. Step by step In the orderbird app...
What if there is no paper receipt for an entry?
Attention! Please take note of the following information: orderbird does not offer any legal or tax advice. All information with legal or tax aspects is in no case to be regarded as legal or tax a...
Step 3.4: Customize your bill template
To make sure your customers only receive up-to-date information on your invoices right from the start, you need to personalize your bill template. If something changes later or if you want to adver...
Counting guests
orderbird Version 5.5 comes with a fresh ingredient, guest counting! Simply tap on "guests" in the orderpad when you take up an order to use the guest counter and enter the number of guests sitting...
How can I edit my invoice details?
Your guest prefers to pay the bill via bank transfer and is asking you for an invoice, including your bank details? No problem - With our new feature "Edit invoice details" on my.orderbird.com, you...
This is how Insights evaluates your revenue
With Insights you get daily reports about your revenue and number of sold items from the previous day directly into your email inbox. How long does "one day" last? In contrast to the z-report or MY...
The VAT adjustment to 19% in Germany from January 2021
The German government's Package for the Economy and the Future has included among other things a reduction of the regular VAT rate from 19 percent to 16 percent for a six months period (July 1, 202...
How does orderbird implement the requirements of the KassenSichV? More information for tax advisors...
How can orderbird POS users upgrade their system with a TSS? orderbird POS can be upgraded with an Online-TSS via a cloud-based solution. Users of orderbird POS have to log in the backend my.orderb...
Important Security Notes for your card reader
This document contains useful guidelines on how to use your terminal in order to protect your terminal and your customers’ card data. Please read the guidelines carefully and handle your terminal a...