orderbird Support
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TSS Certificates
Here you can find all current TSS certificates to download and forward to your tax office or tax consultancy. The CSP-L component (Cryptographic Service Provider Light) has been certified by the ...
How do I activate my Online-TSE?
Since 1 January 2020, the "Kassensicherungsverodnung" (short: "KassenSichV") applies with new requirements for the cash management and the technical equipment of your cash register. With the instal...
How can I control who can transfer orders?
From orderbird version 6.2.0 on you can define who of your staff is allowed to transfer orders. By default, only the administrator is allowed to transfer orders. Step by step In the orderbird app...
What if there is no paper receipt for an entry?
Attention! Please take note of the following information: orderbird does not offer any legal or tax advice. All information with legal or tax aspects is in no case to be regarded as legal or tax a...
Step 2.2: What can I do with my.orderbird?
Congratulations! You now have your very own personal my.orderbird account. Let us introduce you to the most important features of my.orderbird that will help you run your daily business. No time to...
The VAT adjustment to 19% in Germany from January 2021
The German government's Package for the Economy and the Future has included among other things a reduction of the regular VAT rate from 19 percent to 16 percent for a six months period (July 1, 202...
How does orderbird implement the requirements of the KassenSichV? More information for tax advisors...
How can orderbird POS users upgrade their system with a TSS? orderbird POS can be upgraded with an Online-TSS via a cloud-based solution. Users of orderbird POS have to log in the backend my.orderb...
Privacy Statement
Section 1: Usage Data For every user’s access to a site of our offer and for every retrieval of a file deposited on our website, access data on this operation are saved in a log file. Every data re...
Counting guests
orderbird Version 5.5 comes with a fresh ingredient, guest counting! Simply tap on "guests" in the orderpad when you take up an order to use the guest counter and enter the number of guests sitting...
Step 4.1: Start a new shift
It’s time to start your first shift! It's so easy, we're getting straight to the point: Step by step In the main menu of the orderbird app go to "shift". Just tap “Begin shift” to start your first...