orderbird Support
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Step 2.1: How do I login to my.orderbird?
To ensure that all your sales data is stored centrally and securely, you need an account on my.orderbird.com. Your sales advisor will send you a link by e-mail which you can use to register on my.o...
How do I enter cash withdrawals in the cashbook?
Attention! Please take note of the following information: orderbird does not offer any legal or tax advice. All information with legal or tax aspects is in no case to be regarded as legal or tax a...
Order Flow, Ordering Items
Click on Settings --> Order Pad --> Order Flow. In order to create an order flow, you follow 3 steps. 1. First of all, you name your order flow. This is important so that you can find your way ...
The Online-TSS does not accept my tax number
You are in the process of activating your Online-TSS on MY orderbird and have entered your company tax number, but the system does not accept your tax number? This is surely due to the format, beca...
Who has access to the cash book?
From orderbird app version 6.1.1 on, you can precisely control who has access to your Cash Book. The default setting allows only for the administrator to see the Cash Book and create new entries. S...
Important Security Notes for your card reader
This document contains useful guidelines on how to use your terminal in order to protect your terminal and your customers’ card data. Please read the guidelines carefully and handle your terminal a...
How can I split production dockets by party?
From orderbird version 5.5 onwards, your production dockets for your kitchen (and bar) will automatically be split by party when you print them. This way you always know which order you are current...
How do I disable automatic updates on my iPad/iPod?
Usually automatic updates for your apps are a great thing. However, for a secure use of your orderbird register, it is essential that you disable automatic updates on all of your Apple devices. Thi...
What is the latest version of the orderbird app?
Since Tuesday, 31.08.2021 we are flying on version 7.4. The previous version was 7.2.1. How do I find out which version I have currently installed? Open the orderbird app and tap on the small ques...
Items with identical names are no longer possible in orderbird 5.5
On top of new features we are also implementing measures to increase performance stability. The previous months have taught us that you really enjoy the ‘copy’-feature in the settings in order to d...