orderbird Support
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Privacy Statement
Section 1: Usage Data For every user’s access to a site of our offer and for every retrieval of a file deposited on our website, access data on this operation are saved in a log file. Every data re...
The customer asks for a receipt without article details. How can I do this?
From orderbird version 5 onward, you can also print invoices without details on the ordered items. Enable “Receipt without details” From the main menu, go to Settings> Docket printing. A...
How to pair your Pay Terminal Plus with your Apple-device
You can connect your Pay Terminal Plus (PTP) to one or more of your Apple-devices via WiFi and accept card payments. Currently, Pay Terminal Plus is only available in Germany. Overview What you ne...
How do I disable automatic updates on my iPad/iPod?
Usually automatic updates for your apps are a great thing. However, for a secure use of your orderbird register, it is essential that you disable automatic updates on all of your Apple devices. Thi...
What is the latest version of the orderbird app?
Since Wednesday, 19.10.2022 we are flying on version 7.6.1. The previous version was 7.6. How do I find out which version I have currently installed? Open the orderbird app and tap on the small qu...
Which Apple devices and iOS versions are compatible with orderbird PRO?
The orderbird app version 7.x works on iPad, iPod Touch and iPhone with iOS 14 or iPadOS. Until further notice orderbird will also run on iOS 13 - we do not support older iOS versions!(date: 12.02....
Is it possible to have my DATEV report sent automatically to my tax advisor?
Yes, from September 2022 it is possible with just three easy steps! Log in to your MY orderbird account and go to Settings > DATEV Details. TAX ADVISORS E-MAIL ADDRESS: Enter the e-mail address of...
Working with online reservation platforms
To use an online reservation system that allows for upfront deposits with your orderbird app, simply add a new payment type and an item for the reservation deposit. This way you can clear deposits ...
How do I apply for Section 148 Abgabenordnung - Extension of Time to Fully Implement a Cloud TSS?
According to the Kassensicherungsverordnung, KassenSichV, you as a cash register operator are obliged to take care of the technical upgrade of your cash register with a technical security system (T...
Who has access to the cash book?
From orderbird app version 6.1.1 on, you can precisely control who has access to your Cash Book. The default setting allows only for the administrator to see the Cash Book and create new entries. S...