orderbird Support
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This is how Insights evaluates your revenue
With Insights you get daily reports about your revenue and number of sold items from the previous day directly into your email inbox. How long does "one day" last? In contrast to the z-report or MY...
How do I activate my Online-TSE?
Since 1 January 2020, the "Kassensicherungsverodnung" (short: "KassenSichV") applies with new requirements for the cash management and the technical equipment of your cash register. With the instal...
How do I disable automatic updates on my iPad/iPod?
Usually automatic updates for your apps are a great thing. However, for a secure use of your orderbird register, it is essential that you disable automatic updates on all of your Apple devices. Thi...
What is the latest version of the orderbird app?
Since Tuesday, 31.08.2021 we are flying on version 7.4. The previous version was 7.2.1. How do I find out which version I have currently installed? Open the orderbird app and tap on the small ques...
Items with identical names are no longer possible in orderbird 5.5
On top of new features we are also implementing measures to increase performance stability. The previous months have taught us that you really enjoy the ‘copy’-feature in the settings in order to d...
Which Apple devices and iOS versions are compatible with orderbird PRO?
The orderbird app version 7.x works on iPad, iPod Touch and iPhone with iOS 14 or iPadOS. Until further notice orderbird will also run on iOS 13 - we do not support older iOS versions!(date: 12.02....
Order Flow, Ordering Items
Click on Settings --> Order Pad --> Order Flow. In order to create an order flow, you follow 3 steps. 1. First of all, you name your order flow. This is important so that you can find your way ...
Step 4.1: Start a new shift
It’s time to start your first shift! It's so easy, we're getting straight to the point: Step by step In the main menu of the orderbird app go to "shift". Just tap “Begin shift” to start your first...
Step 2.1: How do I login to my.orderbird?
To ensure that all your sales data is stored centrally and securely, you need an account on my.orderbird.com. Your sales advisor will send you a link by e-mail which you can use to register on my.o...
How do I apply for Section 148 Abgabenordnung - Extension of Time to Fully Implement a Cloud TSS?
According to the Kassensicherungsverordnung, KassenSichV, you as a cash register operator are obliged to take care of the technical upgrade of your cash register with a technical security system (T...