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Where do I add my business details for email-invoices?
Your email-invoices do not look quite right yet? You would like to put your logo on your printed invoices? Edit your invoices on my.orderbird.com to give them the right look! From 01.01.2020 the ob...
How do I activate my Online-TSE?
Since 1 January 2020, the "Kassensicherungsverodnung" (short: "KassenSichV") applies with new requirements for the cash management and the technical equipment of your cash register. With the instal...
What is the latest version of the orderbird app?
Since Tuesday, 31.08.2021 we are flying on version 7.4. The previous version was 7.2.1. How do I find out which version I have currently installed? Open the orderbird app and tap on the small ques...
How do I apply for Section 148 Abgabenordnung - Extension of Time to Fully Implement a Cloud TSS?
According to the Kassensicherungsverordnung, KassenSichV, you as a cash register operator are obliged to take care of the technical upgrade of your cash register with a technical security system (T...
TSS Certificates
Here you can find all current TSS certificates to download and forward to your tax office or tax consultancy. The CSP-L component (Cryptographic Service Provider Light) has been certified by the ...
What are the technical requirements for TSS?
In order to connect the Online-TSS to your cash register, you must meet two technical requirements. Otherwise, the Online-TSS will not function securely nor can it log the sales data of your cash r...
This is how Insights evaluates your revenue
With Insights you get daily reports about your revenue and number of sold items from the previous day directly into your email inbox. How long does "one day" last? In contrast to the z-report or MY...
Update December 2020: The new tax rates 2020/2021
Attention! Please take note of the following information: orderbird does not offer any legal or tax advice. All information with legal or tax aspects is in no case to be regarded as legal or tax a...
How do I edit my menu card from a PC?
You can edit your menu card anytime and from anywhere with your MY orderbird account. Please note: Due to technical reasons the menu editing will be activated step by step for orderbird customers. ...
How do I work with deposits (Pfand)?
You got a deposit - "Pfand" - on your bottles, cups, or other and don't know how to work with that in orderbird? Not for long! Read here how to do "Pfand" with orderbird so that you can do right by...