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Fallback Mode
Your place is buzzing, but an unexpected connectivity problem disrupts working with the orderbird app? Don't worry - we will show you here how to continue working offline using fallback mode. You c...
Is it possible to have my DATEV report sent automatically to my tax advisor?
Yes, from September 2022 it is possible with just three easy steps! Log in to your MY orderbird account and go to Settings > DATEV Details. TAX ADVISORS E-MAIL ADDRESS: Enter the e-mail address of...
Step 3.5: Updating the menu card
Let’s get down to business! Here we explain how you upload your menu to your orderbird register. You can do it yourself or, even simpler and faster, you leave it to us! Leave the work to us If you ...
Welcome to orderbird, your new POS!
You have just received your starter package and need a short but complete tutorial on how to get started with your new cash system? You want to set up your cash register network right away and sta...
Working with online reservation platforms
To use an online reservation system that allows for upfront deposits with your orderbird app, simply add a new payment type and an item for the reservation deposit. This way you can clear deposits ...
How do I activate my Online-TSE?
Since 1 January 2020, the "Kassensicherungsverodnung" (short: "KassenSichV") applies with new requirements for the cash management and the technical equipment of your cash register. With the instal...
What are the technical requirements for TSS?
In order to connect the Online-TSS to your cash register, you must meet two technical requirements. Otherwise, the Online-TSS will not function securely nor can it log the sales data of your cash r...
Where do I add my business details for email-invoices?
Your email-invoices do not look quite right yet? You would like to put your logo on your printed invoices? Edit your invoices on my.orderbird.com to give them the right look! From 01.01.2020 the ob...
What is the latest version of the orderbird app?
Since Tuesday, 31.08.2021 we are flying on version 7.4. The previous version was 7.2.1. How do I find out which version I have currently installed? Open the orderbird app and tap on the small ques...
How do I apply for Section 148 Abgabenordnung - Extension of Time to Fully Implement a Cloud TSS?
According to the Kassensicherungsverordnung, KassenSichV, you as a cash register operator are obliged to take care of the technical upgrade of your cash register with a technical security system (T...