What can I do with the American Express online service?

Written by Ilaria und Ben

Last published at: October 9th, 2023

Table of Contents

The online service gives you an overview of your American Express payments, statements, and complaints. In addition, there is a location management tool, and you can access your account information, which you can also change.

You can find more information in german about the online service here (https://www.americanexpress.com/de/merchant/online-services.html?linknav=merchant-nsnu-rundakzeptanz-online).

How to register

There are two ways to register:

  1. Use the following link: https://merchant-global.americanexpress.com/login?locale=de_DE 
  2. Call American Express directly at +49 69 9797 2222

 In order to register, you will need the following information:

  • Name
  • Phone number
  • Postal code
  • Email address
  • Acceptance partner number and, if different, the acceptance partner number of the payee, as well as
  • BIC and bank account number