orderbird PRO Knowledge Base

Jasmin G

jasmin.giertz@orderbird.com

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Fehlerbehebung: Weißer Bildschirm bei orderbird Gutschein-Aktivierung

Published November 28th, 2025 by Jasmin G

Are you seeing a blank and white screen when you want to activate your orderbird voucher system? In this article, you will learn how this error is quickly resolved: Here's how The fastest and most effective solution to fix this problem is to reinstall the orderbird PRO app on your device. Step by Step Important: Before uninstall

EN | Tipping with Card Payment on the Smartphone

Published December 16th, 2025 by Jasmin G

In this article, you will learn how your guests can leave a tip when paying by card on their smartphone. Let's get started Here's how to set up tipping for card payments on smartphone, step by step: Open "Settings" and tap on "Payment". Tap on "Tap to Pay on iPhone". Now tap on "Settings" and then "Tip via Tap to Pay". Activate the "Ti

How to use gift cards in orderbird PRO

Published January 5th, 2026 by Jasmin G

Gift cards are a particularly attractive way to recommend your business. They bring new guests to your venue and allow you to generate revenue even before their first visit. In this article, you will learn how to use gift cards in orderbird PRO. Let's get started orderbird Gift Card System orderbird PRO offers you a simple and customer-friendly way

Anzahlungen mit orderbird PRO verrechnen

Published January 14th, 2026 by Jasmin G

In this article, you will learn how to record down payments (prepayments) with orderbird PRO. Basic principle of offsetting When a guest makes a payment in advance (e.g., for a reservation or an event), this amount is initially recorded as revenue. As soon as the actual service (e.g., a party) takes place, the down payment is deducted from the total