Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Knowledge Base MINI
  • Contact us
English (US)
US English (US)
DE German
Katharina

Katharina V.

katharina.volkmann@orderbird.com

0

Article
Last Month

Katharina articles

All Categories
  • All Categories
  • First Steps
  • Working with orderbird PRO
  • Card payment
  • Analyze your sales
  • Printer & Network
  • Expand your orderbird PRO
  • MY orderbird - Your orderbird business account

Change in VAT from January 1st, 2026 (DE)

Published December 13th, 2023 by Katharina V.

Good news! To further support the hospitality industry, the regular VAT on food will be reduced from 19% to 7%. The effective date for this change is expected to be January 1, 2026, provided the draft law is passed later this year.  In this article, you will learn how to adjust your tax rates in your orderbird POS system:  About Legal and Tax Advice

7863 Views 1 min

How long does a voucher have to be valid?

Published October 24th, 2025 by Katharina V.

Regarding Legal and Tax Advice Regarding Legal and Tax Advice Please note: orderbird does not provide legal or t Regarding Legal and Tax Advice Please note: orderbird does not provide legal or tax advice! Everything we write reflects our experience and the experiences of our customers. Any information related to legal or tax aspects should not be co

2628 Views 1 min

Mitteilungspflicht for TSE in Germany

Published November 1st, 2024 by Katharina V.

If you prefer to report your POS system with TSE to the tax office yourself, you can find an official guide from the Federal Ministry of Finance on reporting electronic recording systems (eAS). Use the orderbird Registration Assistant Alternatively, you can use the orderbird Registration Assistant to report your POS system. With just a few clicks, y

2772 Views 1 min
Load More

Katharina follows these articles

  • How do I create new items for my menu?
030 208 983 098

About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: Closed (except emergency support)
Sunday: Closed (except for emergency support)


© 2026 orderbird GmbH
  • Imprint
  • Privacy Policy
  • Legal Notice
Expand