You have finally decided to offer card payment to reach more customers and increase your sales? Or do you want to change your current provider because of unfavorable conditions? Then, we have a top partner for you in card payments: Worldline. All information about orderbird Pay with Worldline can be found on this page.
About card payment
Benefits of cashless payments with orderbird PRO and Worldline!
- No extra POS reconciliation needed.
- Your card payment report is in your daily z-report included.
- The merchant receipts are stored online, and the customer receipt is always printed.
- No more mistyping! The amount from your orderpad is automatically sent to the card reader.
- More reliability: Direct debits can no longer be bounced because the credit is checked live, and the transaction can occur only afterward.
An overview of the conditions
- Transaction fees
- 0.95% on domestic debit card (Maestro & V-Pay)
- 2.5% on foreign debit cards
- 2.5% on credit cards (MasterCard & VISA)
- Payout on the following working day.
- No basic fee and no contractual obligation. You can terminate the agreement with immediate effect.
- Your daily settlement is included in the orderbird z-report. No extra step is required.
- All card payment invoices are available on MY orderbird
- The customer requires only one invoice - all data is already stored!
- No more mistyping! The amount is automatically sent from your orderpad to the card reader.
Any other questions?
How can I get started with orderbird Pay as quickly as possible?
Here you will find a checklist of what you need in order to get started with orderbird Pay as soon as possible:
- An iPad, iPhone, or iPod with the orderbird App
- An orderbird card reader
- The documents about yourself and your business
- Worldline's online registration form. This must be digitally filled out and signed.
Is everything ready? We will show you then in a short video how you can easily pair the card reader with your Apple device: Get started with cashless payment and orderbird PRO.
Is the Internet connection too slow? Then check out this page: ## Pair your card reader and get started!
I am already an orderbird customer. How do I receive my new card reader?
Just email our support team at help@orderbird.com, and we will take care of all the necessary steps.
As soon as you have the card reader and the confirmation of your registration from Worldline and orderbird ready, you can pair the card reader with your Apple device: Get started with cashless payment and orderbird Pro.
Internet too slow? Then read up on this page: Pair the card reader and get started!
I am not yet an orderbird customer. Can I still use the card reader?
No, unfortunately, this will not work! The device is specially designed for the orderbird POS system.
To become an orderbird customer and enjoy the benefits of the card payment system, email us at help@orderbird.com, and we will get back to you as soon as possible.
I need some advice on orderbird Pay. How can I get it?
We will gladly assist you if you have questions about orderbird Pay, the card reader, or the conditions in your agreement. Contact us by email at help@orderbird.com or by phone at +49 30 208 983 098.