Thou shall not make changes during an open shift

Written by orderbird Support

Last published at: July 10th, 2024

Table of Contents

Avoid the following changes during an open shift: The golden rule

Quickly adjusting the price of coffee? Or changing an order flow? No problem, but please not during an open shift!

There are several reasons for this: changes during an active shift...

  • ... can ruin your reports.
  • ... are not compliant with tax regulations because you have an item with different prices within a single shift.
  • ... can lead to technical issues and disrupt your workday unpleasantly.

Avoid the following changes during an open shift:

  • items/family groups (including prices and tax rates)
  • order flow
  • roles, permissions, and users
  • payment methods
  • deleting printers

Additionally, avoid making simultaneous changes in MY orderbird and orderbird PRO outside a shift.

 

The golden rule

Always make changes to your menu during a closed shift and either on MY orderbird or directly in orderbird PRO, not simultaneously in both products! This way, you stay on the safe side.

 


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