How can I split production dockets by party?
From orderbird version 5.5 onwards, your production dockets for your kitchen (and bar) will automatically be split by party when you print them. This way you always know which order you are currently working on, even if several groups are seated at the same table. Step by step In the orderbird app, go to Settings>Docket printing to activate (or d...
How do I connect my cash drawer?
You have just unpacked your devices. Now you are wondering where and how to connect your cash drawer? Just read on :) Connect your cash drawer to your invoice printer. The correct connection to the printer is indicated by a small cash drawer symbol on your printer. Exclusively for iPad The cash drawer can only be controlled via iPad. You cannot open...
Receipt rolls for your orderbird printer
You can get receipt rolls for your orderbird printer directly from us or from any specialist dealer. Dimensions Dimensions: 80 m x 12 mm x 80 mm Paper type: Thermal paper Prices for ordering at orderbird Receipt rolls Standard 80 mm x 80 rm. x 12 mm, white, BPA-free: 30 pieces for EUR 65 plus VAT. Receipt rolls Premium 80 mm x 80 mm x 12 mm (approx....
Printer settings in detail: How do I set up my printers?
You've just added a new printer to your equipment fleet? Or you want the order slips for smoothies to be printed in the kitchen instead of at the counter? Here we explain all the settings you can define for your printer in the orderbird app. All devices logged in the same Wi-Fi? In order to be able to change and control the settings on the printer, ...
Which printer models work with orderbird PRO?
You are thinking about buying a second hand printer, and you want to know if it works with orderbird? Then you have come to the right place! In a nutshell The following printers with a network connection via cable are 100% compatible: Epson™ T 20 LAN Epson™ TM 30 LAN Let's go! We only use Epson printers because we have had good experiences with thes...
Can I clean the thermal head of my printer
Yes, you can! By cleaning your printer every three months, you'll help maintain its original print quality for a longer period. Let's go Everything you need to know can be found directly at EPSON. Just search for your printer model and open the link to a PDF: EPSON TM-m30 https://download.epson-biz.com/manuals/tm-m30/en/chap08_2.html EPSON TM-m30II...
The printer does not print and has the IP address 192.168.192.168
Your printer is connected to a LAN port of your work network, but is no longer printing. You discovered that its IP address is 192.168.192.168. Here’s how you can check if the issue lies with the network connection. Let’s get started The IP address 192.168.192.168 can indicate different issues depending on the printer model: For newer printer models...
How do I find out the current IP address of my printers?
There are two ways to achieve this: directly via your printer or via the orderbird PRO app. Let's go Find out the IP address by printing the status document Turn your printer off and wait at least 30 seconds. Then turn it back on. Was a status document printed automatically? Yes No The current IP address of the printer is shown in the "Ip Addr...