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Whether it's a very specific question, or a vague one, we have it covered in our company help center.Popular Articles
I get the error message "A server with the specified hostname could not be found" - What to do now?
If you see this error message in the orderbird app, a central node of internet tr...
Step 5.3: Pairing the card reader and getting started
You're finally holding the welcome letter from Nexi Germany and your new card rea...
Step 4.2: Welcome to cash register 101 - taking or cancelling orders and billing your customers
You’ve set up your orderbird PRO register. Now is the time to familiarize yoursel...
How to set up your network and connect your printer
Yippee, your starter package from orderbird has just arrived? Awesome, let's get ...
Step 4.4: Printing a z-Report
You want to know how much turnover you made during a shift? That’s where the z-re...
Step 3.5: Updating the menu card
Let’s get down to business! Here we explain how you upload your menu to your orde...
Step 4.3: How to close a shift
All tables are settled and you are ready to call it a day? This is how you close ...
Printer settings in detail: How do I set up my printers?
You've just added a new printer to your equipment fleet? Or you want the order sl...
Step 3.1: Installing orderbird PRO
Your network and my.orderbird account are set up? Superb! Now you can install the...
Working with the Floor Plan
With the Floor Plan in the orderbird app, you can easily book your guests' orders...