Here you can find out whether the PIN must be entered on the card reader for payment, whether the card reader can be used with several devices at the same time, or whether you can resell the card reader.
Does the PIN have to be entered on the card reader for payment?
No. However, if you absolutely need this option, you can contact Nexi Germany directly by telephone for a solution: 069 79224060.
Can I use the card reader with several devices at the same time?
Yes, you can find out how to do this here: Can I pair my Pay Terminal Plus with multiple Apple devices?
Can I resell my card reader?
In principle, yes! If at some point you go out of business or any unforeseen situations arise in your business; the hardware is your own, and you can sell it on if necessary.
Please note these two things before selling
- Please send an e-mail to help@orderbird.com so that the Pay Terminal Plus can be removed from your account. Only then can it be connected to another orderbird PRO.
- If you sell it on, any remaining warranty will be voided.
What do I do, if I get an error message on my Pay Terminal Plus?
Depending on the error message, you may be able to help yourself directly. Please contact our hotline or help@orderbird.com. Our support team will be happy to help you with advice and assistance. :)