How to activate Swarm

Activating the swarm in the orderbird app brings advantages such as real-time data transfer to MY orderbird. Here you can find out when it makes sense for you to activate the swarm and when it is better to leave it turned off. Please note You absolutely need a permanent and fully functional internet connection, if you work with activated swarm! Once...

Preparing Fallback Mode

Your venue is packed, and the orderbird app is reporting connection issues? With Fallback Mode, you can keep working even without a connection. ⚠️ Use Only in Emergency Fallback Mode is the last resort. First, try the four troubleshooting steps mentioned here in orderbird PRO.   📌 Starting Point Acute connection issues orderbird PRO, latest orderbir...

Starting Fallback Mode

⚠️ Use Only in Absolute Emergency ⚠️ The Fallback Mode is only for absolute emergencies, when nothing else works, and everything is falling apart! First, check these 4 tips to avoid using Fallback Mode: Preparing Fallback Mode .   In a nutshell 💡 Tried to apply orderbird PRO's solutions 👁️ Understood possible limitations 🚨 Start Fallback Mode 🚫 Disa...

Exit Fallback Mode

❓The internet connection is back, and the issue with orderbird has been resolved? Then it's time to get back in the saddle again. ✅ How to Exit Fallback Mode Close the current shift. Start a new shift. Tap "Enable" when asked "Enable table sync?". Done Any Questions? All Tables Are Locked ❓Are the tables locked after disabling Fallback Mode? ✅ Close...

What works in Fallback Mode — and what doesn’t

Whether a feature is available depends on whether the internet is down or there is a disruption with orderbird. The following table shows you what works in each case. 🔍 Feature 🌐 Internet Outage ⚠️ orderbird Disruption Open/Close Shift  (✅) via Hotspot: Instructions for iPhone ❌ Activate Fallback Mode ✅ ✅ Printing (Receipts and Production Tickets) (...

Troubleshooting Fallback Mode

What works in Fallback Mode — and what doesn’t What works in Fallback Mode — and what doesn’t Whether a feature is available depends on whether the internet is down or there i Whether a feature is available depends on whether the internet is down or there is a disruption with orderbird. The following table shows you what works in each case. 🔍 Featur...