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Step 4 - How to serve your first guest

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Hello new Bird!
  • About your Apple devices
  • Step 1: How to set up your network
  • Step 2: MY orderbird
  • Step 3: How to install and set up the app
  • Step 4 - How to serve your first guest
  • Step 5 - Card payment with orderbird PRO
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Step 4 - How to serve your first guest

  • Step 4.1: Start a new shift
  • Step 4.2: Welcome to cash register 101 - taking or cancelling orders and billing your customers
  • Step 4.3: How to close a shift
  • Step 4.4: Printing a z-Report

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030 208 983 098

About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: Closed (except emergency support)
Sunday: Closed (except for emergency support)


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