Submit a request
orderbird online support
Welcome to orderbird :) Here you will find tips on how to get set up with your new POS system.
Hello new Bird!
Welcome to orderbird, your new POS!
How do I book an appointment with my success manager via Calendly?
The Quick Starter Guide
Video: Your Quick Start with orderbird
Step 1: How to set up your network
How to set up your network and connect your printer
Step 2: my.orderbird.com
Step 2.1: How do I login to my.orderbird?
Step 2.2: What can I do with my.orderbird?
Step 3: How to install and set up the app
Step 3.1: Installing the app
Step 3.2: Become the administrator of your cash register
Step 3.3: Printer Settings - The Basics
Step 3.4: Customize your bill template
Step 3.5: Updating the menu card
Step 4 - How to serve your first guest
Step 4.1: Start a new shift
Step 4.2: Welcome to cash register 101 - taking or cancelling orders and billing your customers
Step 4.3: How to close a shift
Step 4.4: Printing a z-Report
Step 5 - orderbird Pay
Important Security Notes for your card reader
orderbird Pay powered by Concardis - terms and conditions
Step 5.1: Register for orderbird Pay
Step 5.2: Check Pay Status
Step 5.3: Pairing the card reader and getting started