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  1. orderbird online support
  2. First Steps

First Steps

Welcome to orderbird :) Here you will find tips on how to get set up with your new POS system.

Hello new Bird!

  • Welcome to orderbird, your new POS!
  • How do I book an appointment with my success manager via Calendly?
  • The Quick Starter Guide
  • Video: Your Quick Start with orderbird

Step 1: How to set up your network

  • How to set up your network and connect your printer

Step 2: my.orderbird.com

  • Step 2.1: How do I login to my.orderbird?
  • Step 2.2: What can I do with my.orderbird?

Step 3: How to install and set up the app

  • Step 3.1: Installing the app
  • Step 3.2: Become the administrator of your cash register
  • Step 3.3: Printer Settings - The Basics
  • Step 3.4: Customize your bill template
  • Step 3.5: Updating the menu card

Step 4 - How to serve your first guest

  • Step 4.1: Start a new shift
  • Step 4.2: Welcome to cash register 101 - taking or cancelling orders and billing your customers
  • Step 4.3: How to close a shift
  • Step 4.4: Printing a z-Report

Step 5 - orderbird Pay

  • Important Security Notes for your card reader
  • orderbird Pay powered by Concardis - terms and conditions
  • Step 5.1: Register for orderbird Pay
  • Step 5.2: Check Pay Status
  • Step 5.3: Pairing the card reader and getting started
orderbird online support

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