Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Knowledge Base MINI
  • Contact us
English (US)
US English (US)
DE German
  • Home
  • Working with orderbird PRO
  • Settings
  • Managing Users

Rights, Roles & Users

Written by Jens B.

Updated at May 15th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • First Steps
    Hello new Bird! About your Apple devices Step 1: How to set up your network Step 2: MY orderbird Step 3: How to install and set up the app Step 4 - How to serve your first guest Step 5 - Card payment with orderbird PRO
  • Working with orderbird PRO
    Working Settings Fiscalization in Austria (RKSV) "Kassensicherungsverordnung" in Germany orderbird PRO - Versions and Updates
  • Card payment
    Your start with card payment with orderbird PRO and Worldline Your start with card payment with orderbird PRO and Nexi Germany Your start with American Express Working with orderbird card payment Pay Terminal Plus (WiFi card reader) Pay Terminal One (Bluetooth card reader) Card payment on the smartphone
  • Analyze your sales
    Reports on orderbird PRO The DATEV export Reports on MY orderbird
  • Printer & Network
    Printer Network
  • Expand your orderbird PRO
    orderbird PRO Cashbook orderbird Gift Cards Bestellmanagement
  • MY orderbird - Your orderbird business account
    Your account settings on MY orderbird
+ More

In orderbird users are already preset for the purposes of illustration. There is Anna Admin, Tanya Team and Marc Manager.

Roles are also already preset (admin, team & manager). 

When you set up the rights and roles for the first time, then it is best to first delete all users (except Anna Admin) and rights. You do this by swiping from right to left across the role or the user.  

Next we set up the roles: 

  1. Go to Settings --> Users --> Roles 

 

 

  1. Let us assume there is a shift supervisor, several regular waiters and some temporary staff.
  2. Click on the + at the bottom right
  3. Enter "Shift supervisor" as the name of the role
  4. In the list that follows, select what the shift leader is allowed to do and what not, by moving the slider from left to right, you grant him the respective right 

 

 

  1. Now you create the roles for the waiters and for the temporary staff in the same way

 

Now we will set up the user:

  1. Go to Settings --> Users --> User

 

 

  1. First click on the Andy Admin and change the name to that of whoever administers your cash register. Give the administrator a PIN code that is easy to remember. At least one person must be an administrator. 
  2. Now go back one step ("Users") and by using the + sign at the bottom right add another user. 
  3. Now we want to save Tanya, who is your shift supervisor. Enter the name Tanya.
  4. Choose a PIN for Tanya, which you will then have to enter again. 
  5. Finally you choose the role for Tanya (shift supervisor)

In the same way you now save James, Amelia, Ethan, Lily and Eva.

 

If you have more than one waiter working with the same iPad, it makes sense to set up the screen lock. Along with the waiter's personal PIN, this replaces the well-known waiter lock. 

E.g.: Tanya comes to the iPad enters her PIN, books 2 cokes and rushes off again, without logging out. You can set it so that the iPad reverts to the login screen after a few seconds (see picture). 

And this is how you do it:

  1. Go to Settings --> Users --> Screen Lock 
  2. Activate the lock 
  3. Activate the time on the iPad and set the number of seconds after which the user is automatically logged out. 
  4. Activating the timer on the iPod / iPhone is not usually recommended as the devices often remain with one and the same user. 

 

 

 

 

gender roles human rights

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How can I control who can transfer orders?
030 208 983 098

About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: Closed (except emergency support)
Sunday: Closed (except for emergency support)


© 2026 orderbird GmbH
  • Imprint
  • Privacy Policy
  • Legal Notice
Expand