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Welcome to orderbird PRO, your new POS!

Written by Jens B.

Updated at May 21st, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • First Steps
    Hello new Bird! About your Apple devices Step 1: How to set up your network Step 2: MY orderbird Step 3: How to install and set up the app Step 4 - How to serve your first guest Step 5 - Card payment with orderbird PRO
  • Working with orderbird PRO
    Working Settings Fiscalization in Austria (RKSV) "Kassensicherungsverordnung" in Germany orderbird PRO - Versions and Updates
  • Card payment
    Your start with card payment with orderbird PRO and Worldline Your start with card payment with orderbird PRO and Nexi Germany Your start with American Express Working with orderbird card payment Pay Terminal Plus (WiFi card reader) Pay Terminal One (Bluetooth card reader) Card payment on the smartphone
  • Analyze your sales
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  • Printer & Network
    Printer Network
  • Expand your orderbird PRO
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  • MY orderbird - Your orderbird business account
    Your account settings on MY orderbird
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Table of Contents

First Steps

EN_knowledgeBase_welcome_15k.jpg

You have just received your starter package and need a short but complete tutorial on how to get started with your new cash system?

You want to set up your cash register network right away and start playing around with orderbird? Get started with our first steps:

First Steps

  • Step 1: How to set up your network
  • Step 2: my.orderbird.com
  • Step 3: How to install and set up the app
  • Step 4: How to serve your first guest

If your business is located in Austria, you will find a step-by-step guide that guides you through the fiscalisation process from beginning to end. Please note that this content is available only in German

ordering platform pos system

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030 208 983 098

About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: Closed (except emergency support)
Sunday: Closed (except for emergency support)


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