Requirements for Card Payments on Your Smartphone

With card payments on your smartphone, you can easily accept cashless payments directly via the orderbird PRO app. To use Tap to Pay on iPhone, the following requirements must be met:

• iPhone XS or newer
• iOS 18.3 or newer
• PRO app version 8.3.0 or newer
• Location set to Germany
• Face ID or Passcode lock enabled on the iPhone
• Valid Apple ID
• Stable internet connection
• orderbird card payments activated with NEXI as your payment service provider

Activating Card Payments on Your Smartphone

In this video, we show you how to activate card payment on your smartphone and how it can be used for payment. Below, we describe everything to you again step-by-step:

Step by Step

To use card payments on your smartphone, you need to activate the feature directly on the iPhone you want to use to accept cashless payments.

1. Log in as the admin of the orderbird PRO app.
2. Open the orderbird PRO app and tap on the “Tap to Pay” banner.
   
3. Follow the steps in the activation assistant.

License Fee for Card Payments on Your Smartphone

You can find the current pricing for card payments via smartphone here: Smartphone Card Payment Pricing

Why Do I Need an Apple ID?

Card payments on iPhone are based on Apple’s “Tap to Pay” functionality. To enable this feature for you, you’ll need to sign in once with the Apple ID already linked to your device. This happens automatically when you follow the steps in the activation assistant.

I don’t see a card payment banner in the app?

1. Are you logged in as an admin in the orderbird PRO app?
2. Do you have at least app version 8.3.0 installed?
3. Currently, card payments via smartphone are only available if you process them through NEXI. If your card payments are handled by another provider, smartphone card payments unfortunately won’t be available.