One important thing: Always select the "Configure Manually" option when setting up your iPad/iPhone/iPod for the first time. Then in the next step, tap "Do not transfer app & data".
Please do not select the option to have your Apple device set up via an iCloud backup or do a quick boot under any circumstances.

Why do I have to set up the iPad manually?

This is important so that the orderbird system recognizes the new device as such and saves the data correctly. Setting up via an iCloud backup results in the new device being set up as an exact copy of the other device, and both devices are given an identical device ID (UUID). This can lead to inconsistencies or discrepancies and system crashes.

I have already set up my iPad via "quick start". What now?

Only one thing helps: Reset the device to factory settings and set it up again manually.

1. To do this, go to "Settings" > "General" > "Reset" on your iPad and select the option "Erase all content & settings".
2. You can find more instructions on how to reset your iPad on Apple's support pages.
3. Then start the configuration process and select the "Configure manually" option when setting up your iPad/iPhone/iPod for the first time. In the next step, select "Do not transfer app & data".

What other steps do I need to follow with a new device?

After you have started using a new device, there are often other things that need to be set up again. Here are the most common issues:

1.  iOS Update - Allow orderbird PRO to access devices on the local network 
2.  Printer settings in detail: How do I set up my printers? 
3.  My Pay Terminal One no longer connects to my Apple device 
4.  How to pair your Pay Terminal Plus with your Apple device 
5.  How to update apps (from iOS 13 on) 
6.  From 01.07.23, orderbird payments will only work on iOS 15 or newer