Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Knowledge Base MINI
  • Contact us
English (US)
US English (US)
DE German
  • Home
  • Working with orderbird PRO
  • Fiscalization in Austria (RKSV)
  • First steps: Getting ready for the RKSV

Activate tamper protection in orderbird PRO

Written by Jens B.

Updated at March 18th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • First Steps
    Hello new Bird! About your Apple devices Step 1: How to set up your network Step 2: MY orderbird Step 3: How to install and set up the app Step 4 - How to serve your first guest Step 5 - Card payment with orderbird PRO
  • Working with orderbird PRO
    Working Settings Fiscalization in Austria (RKSV) "Kassensicherungsverordnung" in Germany orderbird PRO - Versions and Updates
  • Card payment
    Your start with card payment with orderbird PRO and Worldline Your start with card payment with orderbird PRO and Nexi Germany Your start with American Express Working with orderbird card payment Pay Terminal Plus (WiFi card reader) Pay Terminal One (Bluetooth card reader) Card payment on the smartphone
  • Analyze your sales
    Reports on orderbird PRO The DATEV export Reports on MY orderbird
  • Printer & Network
    Printer Network
  • Expand your orderbird PRO
    orderbird PRO Cashbook orderbird Gift Cards Bestellmanagement
  • MY orderbird - Your orderbird business account
    Your account settings on MY orderbird
+ More

Table of Contents

The final steps Wait, which package did I choose again ...?

Almost there - just one more small step to the great RKSV solution!  
Take a moment to make sure you’ve downloaded and installed the latest version of orderbird PRO (5.1 or higher) from the App Store. You can confirm the correct version by checking if the menu item “fiskaltrust” appears in the app settings.

The final steps

Now select the appropriate link to proceed to the final steps:

  • I have purchased the RKSV Sorglos-Paket. 
  • I have purchased the RKSV Basis-Paket.

Wait, which package did I choose again ...?

If you are unsure, which Paket you purchased, please refer to this guide: I forgot which fiskaltrust package I purchased. How can I find out?

 

security activate

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Let's get started with Fiscalization | Your Step-by-Step Guide to orderbird PRO and fiskaltrust
  • Overview of your RKSV login data, codes, and IDs
  • Step 1: Sign up for fiskaltrust - you are invited
  • Step 2: Obtain all access data for FinanzOnline.at
  • Step 3: Creating a Registrierkassen-WebService on FinanzOnline.at
030 208 983 098

About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: Closed (except emergency support)
Sunday: Closed (except for emergency support)


© 2026 orderbird GmbH
  • Imprint
  • Privacy Policy
  • Legal Notice
Expand