Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Knowledge Base MINI
  • Contact us
English (US)
US English (US)
DE German
  • Home
  • Card payment
  • Your start with card payment with orderbird PRO and Worldline

Where can I find my Worldline account information?

Written by Jens B.

Updated at June 6th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • First Steps
    Hello new Bird! About your Apple devices Step 1: How to set up your network Step 2: MY orderbird Step 3: How to install and set up the app Step 4 - How to serve your first guest Step 5 - Card payment with orderbird PRO
  • Working with orderbird PRO
    Working Settings Fiscalization in Austria (RKSV) "Kassensicherungsverordnung" in Germany orderbird PRO - Versions and Updates
  • Card payment
    Your start with card payment with orderbird PRO and Worldline Your start with card payment with orderbird PRO and Nexi Germany Your start with American Express Working with orderbird card payment Pay Terminal Plus (WiFi card reader) Pay Terminal One (Bluetooth card reader) Card payment on the smartphone
  • Analyze your sales
    Reports on orderbird PRO The DATEV export Reports on MY orderbird
  • Printer & Network
    Printer Network
  • Expand your orderbird PRO
    orderbird PRO Cashbook orderbird Gift Cards Bestellmanagement
  • MY orderbird - Your orderbird business account
    Your account settings on MY orderbird
+ More

Table of Contents

In a nutshell Let's go! General Accounts My Profile Support

Do you want to check your postal address saved at Worldline, or do you want to add a new user who will have access to your reports?


In a nutshell

  • Log in to reports.bambora.com
  • Click on the gear wheel in the upper right corner of the overview tab. You will see an overview of your data and the users logged into your account.

Let's go!

  1. Click on the gear wheel icon in the upper right corner.
  2. You now have various options to choose from: General, Accounts, My profile, Support.

General

  1. In the General section, you can see your company's address, your Worldline Merchant ID and all current users accessing your account.
  2. You can create new users as Admin or simple User by clicking on Add user:
     

Accounts

Here you will see all your branches if you have several under the same company name.
 

My Profile

  1. Under User Preferences, can you change your username
  2. Under Notifications, you can set and turn on the information you want to get an update about
  3. Under Language, you can change the default language of your Worldline portal:

Support

In short: you can just ignore this page if you do not use further Worldline services besides the one with orderbird. And for this, you will receive all the information you need via our support. 

If you still have questions, please get in touch with our, and we will take care of the rest: help@orderbird.com! 

virtual reality immersive technology

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Card payment with orderbird PRO and Worldline: Conditions
  • How does the registration for card payment with orderbird PRO and Worldline proceed?
  • What documents do I need to start card payments with orderbird PRO and Worldline?
  • Which card providers and payment methods are supported by orderbird PRO and Worldline?
  • How do I log in to Worldline?
030 208 983 098

About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: Closed (except emergency support)
Sunday: Closed (except for emergency support)


© 2026 orderbird GmbH
  • Imprint
  • Privacy Policy
  • Legal Notice
Expand