Preparing Fallback Mode

Written by orderbird Support

Last published at: March 26th, 2025

Your venue is packed, and the orderbird app is reporting connection issues? With Fallback Mode, you can keep working even without a connection.

⚠️ Use Only in Emergency

Fallback Mode is the last resort. First, try the four troubleshooting steps mentioned here in orderbird PRO.

 

📌 Starting Point

 

🚨 Limitations in Fallback Mode

  • 🚫 No synchronization: No table or journal sync, no changes to the menu or settings
  • 💳 Card payments may be limited
  • 📌 Legal notices:
 

🛠 Check Solutions

Try these four solutions before activating Fallback Mode:

Connection Issue

📶 Network Check

Are you connected to the correct network?

🌐 Internet Check

Is the internet working? ➜ Search "Weather" in your browser. No results or an error message? ➜ Error message: Server not found 

🔌 Check Cabling

Are all cables between the router, repeaters, and printers properly connected?

🔃 Restart Devices

Restart all routers one by one – starting with the internet router!


Good to Know


Can't Find What you're Looking for?

Feel free to contact us by clicking on the button below.