From 01.01.2020 the cash security regulation ("Kassensicherungsverordnung", short: KassenSichV) in Germany applies and with it the obligation to issue receipts ("Belegausgabepflicht"). You are legally obliged to offer every invoice in printed or digital form to your customers. 

In a nutshell

• From 01.01.2020 you must always offer your customers a generated invoice, whether printed or digital
• Your invoice must have a correct invoice header including all relevant details: The name of the permanent establishment, complete address and tax number or VAT-ID ("USt.-Id.")
• All relevant settings are made in the orderbird app AND on my.orderbird.com!

Step by step

Be on the safe side and check the following:

1. Is your invoice header in the app up-to-date?
2. Is your invoice header on my.orderbird up-to-date?
3. Do you want to work mainly with printed invoices? Then activate receipt printing in the quick payment of orderbird POS.
4. You want to work primarily with digital receipts via e-mail? This is how you send your invoices by e-mail.

Any further questions?

Can I be exempted from the obligation to issue receipts?

Look at this: Can I be exempted from the obligation to produce receipts?

Further information

On our blog we inform you extensively about the obligation to issue receipts. Read more here: Obligation to issue receipts in the gastronomy sector (German only)

You will find further information on the obligation to issue receipts on the pages of the BMF (German Version).