Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Card payment
- First Steps
- Working with orderbird PRO
-
Card payment
Your start with card payment with orderbird PRO and Worldline Your start with card payment with orderbird PRO and Nexi Germany Your start with American Express Working with orderbird card payment Pay Terminal Plus (WiFi card reader) Pay Terminal One (Bluetooth card reader) Card payment on the smartphone
- Analyze your sales
- Printer & Network
- Expand your orderbird PRO
- MY orderbird - Your orderbird business account
Your start with card payment with orderbird PRO and Worldline
- Card payment with orderbird PRO and Worldline: Conditions
- How does the registration for card payment with orderbird PRO and Worldline proceed?
- What documents do I need to start card payments with orderbird PRO and Worldline?
- Which card providers and payment methods are supported by orderbird PRO and Worldline?
- How do I log in to Worldline?
- How can I check my transactions at Worldline?
- How can I check my monthly or yearly reports?
- Where can I find an overview of all card payment transactions?
- My revenue with Worldline: Keeping track and things to know
- Where can I find my Worldline account information?
- What should I do if my company details have changed?
- How can I make any changes with Worldline?
- How can I change the payout frequency at Worldline?
- How can I add another branch or a new account with Worldline?
- How can I terminate my contract with Worldline?
Your start with card payment with orderbird PRO and Nexi Germany
- Card payment with Nexi Germany: Conditions
- How do I find my current status of my card payment with orderbird PRO and Nexi Germany?
- How can I check my Nexi Germany payouts?
- How can I add another branch or a new account with Nexi Germany?
- Frequently asked questions about card payment with Nexi Germany
Your start with American Express
- About American Express
- How do I activate American Express?
- How can I change the payout frequency at American Express?
- What can I do with the American Express online service?
- Are payment apps and mobile payments that use American Express also accepted?
- How can I make changes regarding American Express, e.g., bank details, address, clearing name, Etc.?
Working with orderbird card payment
- All about card payment with orderbird PRO
- Get started with card payment and orderbird PRO
- Whom do I contact with questions about my card payment settlements?
- Why does contactless payment not work with every payment?
- How can I run a card payment test transaction with orderbird PRO?
- What must I be aware of when I reopen a receipt/table previously paid by card?
- How can I set up card payment with orderbird PRO as fast payment?
- Card payment with orderbird PRO only on devices with iOS 15 or higher
Pay Terminal Plus (WiFi card reader)
- How to pair your Pay Terminal Plus with your Apple device
- How can I add or update my logo on the Pay Terminal Plus?
- What can I set up on my Pay Terminal Plus?
- How can I accept tips on my Pay Terminal Plus?
- Pay Terminal Plus, your new card reader from orderbird
- What accessories are available for the Pay Terminal Plus?
- Care tips for your Pay Terminal Plus
- This is how an update on your Pay Terminal Plus works
- Can I pair my Pay Terminal Plus with multiple Apple devices?
- Questions regarding the use of the Pay Terminal Plus
- I get an error message on my Pay Terminal Plus
- Why does my Pay Terminal Plus restart in the middle of my working hours? What's the cause, and can I prevent this?
- How do I reset my Pay Terminal Plus?
- Benefit from the fully integrated card payment solution
Pay Terminal One (Bluetooth card reader)
- How do I pair my Pay Terminal One with a different Apple device?
- Care tips for your Pay Terminal One
- Questions about handling your Pay Terminal One
- How to update your Pay Terminal One
- Can I use my Pay Terminal One with multiple Apple devices simultaneously?
- I get an error message on my Pay Terminal One
- My Pay Terminal One no longer connects to my Apple device
- My Pay Terminal One is not working correctly. What can I do?
- How can I reset my Pay Terminal One to factory settings?